To establish service for the first time at an existing location, please call Customer Service at 800-433-8500. Call at least 3 business days in advance of the desired date to start service.
If you are planning to build a new business facility or home, contact our Construction Control Center at 800-424-5578 at least 3 months before you need your electric service.
To move from one location to another follow this link DP&L Online
To report an outage please call the Outage Center at 877-468-8243
Information to have when you call:
Name and Date of Birth
Address you are moving to
Current telephone number
Driver's license number, passport or other form of valid ID
Social Security Number (Optional but needed to verify history)